Navigating the world of WordPress as a beginner can be overwhelming, especially when you’re looking to gather valuable customer feedback without plunging into a pool of code.
If that resonates with you, you’ve landed in the perfect place! Ninja Forms is not only easy to use but offers an affordable solution (with core that’s entirely free!) for those who are wary of shelling out big bucks on expensive feedback tools.
In this guide, I’ll demystify the process for you, showcasing how you can quickly set up a customer feedback form with WordPress using our pre-built template. Then we’ll also dive into the flexibility Ninja Forms offers, allowing you to customize the form based on your unique needs. By the end, you’ll be equipped to create an interactive feedback avenue, ensuring a great experience for you and your site’s visitors.
What you’ll learn:
- Creating your customer feedback form with WordPress: A detailed guide:
- Displaying your customer feedback form for visitors.
- Enhance your customer feedback form experience.
Creating your customer feedback form with WordPress: A detailed guide:
You can create this production-ready customer feedback form in just two steps.
Step 1 – Setting Up Ninja Forms:
- Install the Plugin: Go to your WordPress Admin Menu > Plugins > Add New. Search for “Ninja Forms.” Click Install Now, then Activate.
- Alternative Installation: Upload the plugin by going to Plugins > Add New > Upload Plugin > Choose File. For additional help, consult our beginner-friendly installation guide.
Step 2 – Crafting your customer feedback form:
- Navigate to Ninja Forms > Add New on your WordPress Dashboard.
- Choose the “Collect feedback” template.
Voilà! Now, you just need to display your form on your website. Don’t worry; it’s easy.
Displaying your customer feedback form for visitors.
Choose from the following methods based on your comfort level:
Block Method: Inside your page or post editor, use the Block Inserter to search for Ninja Forms. Select your feedback form from the dropdown menu. You’ll see a preview right there. Save or update your page/post, and you’re set!
Other Methods: For those looking to explore other ways, like using shortcodes or the Append a Ninja Form method, we’ve got you covered.
Enhance your customer feedback form experience.
While the basics are great, here are three beginner-friendly improvements to make your form even better:
- Engage with star ratings: Our core plugin offers a Star Rating field. Switch to this for a more interactive feedback approach. For an advanced touch, our Front-End Posting add-on lets users submit reviews!
Swap out the labels, and you will have a fun interactive feedback form in just a few seconds!
- Tailor Your Questions: With the Conditional Logic add-on, present questions based on previous answers. It keeps your form concise and relevant to each user.
- 3. Simplified Multi-Step Forms: Worried about overwhelming your users? Segment your form into smaller sections with the Multi-Step Form add-on.
In Conclusion:
Building an efficient customer feedback form on WordPress doesn’t have to be challenging. Ninja Forms ensures a smooth experience, even for beginners. And remember, while our premium features offer added benefits, the core features come at no cost.
Dive in, and you might not need that 14-day money-back guarantee after all! 😉
