Reviews

See what our customers are saying about Ninja Forms

five-star-review
five stars

Chris Lema

When it comes to creating a form that you can use for your contact form, you’ve likely found a lot of options. There are a lot of form plugins out there.

But that’s not why I’m writing this review. Because I don’t create a lot of simple forms that simply collect three pieces of information. The projects I’ve worked on require more. And that’s where Ninja Forms stands out.

Every other form plugin integrates with MailChimp. But when I need integration with other mail providers like ConvertKit, not everyone has an extension for it. Extensions take time to create, and more importantly, expense to maintain. Ninja Forms has more than just one extension, they have tons. To connect Ninja Forms to just about anything. And that’s where the real power comes in.

Take for example the need to create an integration between Recurly for subscription pricing, and a WordPress site – which I had to do. Could I have written a lot of code to connect the dots? Sure. But I didn’t need to. They have an extension for Recurly that made it a series of clicks.

Did I mention their support? When I found a bug in one of their extensions, they replied back in hours and released a new version the next day with a patch. I can’t say enough good things about the team and the product.

Chris Lema chrislema.com
five stars

Great plugin, better service

This is a great plugin, I’ve worked with it for many years. I’ve always been able to accomplish what I’ve set out to when using this plugin. Recently I needed to engage support to resolve some trouble I was encountering. I would say they went above and beyond to help solve what I was experiencing. I can highly recommend this plugin to anyone in need of a form solution.

jhpbt
five stars

Support Exceeded Expectations

I had an issue trying to get the plugin working and was very pleasantly surprised to get a quick response after logging a support ticket and my issue was resolved very easily after a bit of back and forth. My support technician was knowledgeable, very responsive and ultimately identified and fixed the problem. Very happy!

thevowlounge
five stars

Ideal Contact Form Plugin for Any Website

I’ve been using Ninja Forms on my WordPress site, and it’s awesome! The drag-and-drop builder is super easy to use. The forms are highly customizable, fitting my site’s design perfectly.

Customer support is quick and helpful. Whether you have a small blog or a big site, Ninja Forms works well.

Highly recommend it!

Md Hafijur Rahman
five stars

Excellent and Generous

Of all the plugins I’ve ever used, Ninja Forms is by far the most professional one. Very easy to use, so many features that are included, the user interface is very easy to understand, and the form has been excellent. I am using it for many purposes and it makes my life very very very easy. Multiple forms each having lot of settings such as custom reply to and cc options and lot more. The team is mindblowing. very supportive, understanding, and generous. I’ve never witnessed such professionalism ever before! I totally recommend this plugin, not only you feel the worth of every penny you spend on it, but you also feel like you are part of their family.

@moeghebris https://wordpress.org/support/topic/excellent-and-generous/
five stars

Amazing support. The only WordPress form plugin I’ll use.

Tried all the other form plugins for wordpress.. Ninja forms is by far the easiest to use. Any new client websites that come my way, one of the first things I do is replace whatever other form plugin is installed on their site with Ninja Forms. It’s works, and is painless.

And if you ever do need support, Ninja forms support team are quick to respond to all tickets and helpful.

shanDB
five stars

Chris Lema – Original Review

When developers need a variety of components to create a form-based application on WordPress, they’re hard pressed to find a richer set of options that’s easy to use.

Chris Lema
Chris Lema chrislema.com
five stars

So far I love it!

Great features, look and feel right out of the box. We’ll see about more extensions when the time comes. These guys seem to have a good sense of value.

2dawgs
five stars

Easy to use plugin with excellent support

Thank you Ninja forms. I’ve consistently found your plugin very good, both free and paid versions. The interfaces are easy to use and any support or questions have been readily answered promptly and in a friendly manner with real interest.

susiefitch
five stars

jbonopush

Ninja Forms is a feature packed product with multiple plugins and integrations. They are constantly improving their products too!

Ninja Forms support has helped me through a number of issues. If there is a problem they can’t immediately fix, they continue to look into other solutions. They also provide alternate solutions if the problem still remains.

jbonopush
five stars

Matt Medeiros

Ninja Forms brings the user into a slick new interface for form building, and away from the traditional WordPress admin. It’s smooth and buttery, and leaves you feeling like all of WordPress should be this way.

Matt Medeiros
Matt Medeiros mattreport.com
five stars

Great plugin and fantastic company to work with

This is an excellent plugin for contact forms. I used Contact Form 7 before, but this plugin in so much better. It give you a lot more functionality and flexibility. Super easy to use and style to your website.

The team at Ninja Forms is fantastic as well. I had a problem with receiving admin emails and they diagnosed and solved it right away. The response time is less than 5 minutes most of the time and just a few hours otherwise. Very knowledgeable and helpful. A pleasure to work with.

molotalk
five stars

Simple, Powerful, Extensible

It is very easy to use and powerful as is, but the true awesomeness lies in how clean and readable the code is. It makes it easy to create custom applications for anything not covered in core.

Kathy Darling
five stars

Great Form plugin

We’ve been using Ninja Forms for a while now – not only are their forms easy to setup but the free version has loads of great features to offer. The greatest thing about this plugin though from our perspective is the Customer Support, even though it’s a free plugin their support team is brilliant. They respond quickly, are friendly and work really hard to help you resolve any questions or issue!

froddis
five stars

So great!

Such a great plugin. Couldn’t say any more than use this over any other contact form plugin…seriously.

Dan Cameron
five stars

colinbs

I recently had a licensing problem with an Add-on, I emailed support explaining the problem. Not only did they resolve the problem, they helped with problems I didn’t know I had. What an excellent team you have. It’s a real pity other companies can’t or don’t follow your lead.
Thanks for all your help.

colinbs (@colinbs)
five stars

Great plugin, lots of options

I really like the Ninja Forms plugin. Especially since the API is so open and pretty easy to understand. I needed to build forms throughout a course that my users could go back and change their answers. I was able to do that with the add-on “Save Progress”. I removed the “submit” button and every time a user is logged in and views the form, the form is populated with their answers. It was pretty easy to setup, and I’m really happy with the results.

Joseph Hinson
five stars

Awesome support with a personal touch!

I am a ‘free’ user of Ninja Forms. I have a small two-person business (only one is working) in the financial/banking industry. It’s more of a hobby but generates some income to supplement my pension. My website is self-built, and Ninja Forms is a critical part of it. I have complex forms tied to ‘Conditional Logic’, which automates my administrative work. Ninja Forms has become indispensable to me.

I recently encountered a formatting challenge and contacted Ninja Forms for help. As a free user, I did not expect a fast turnaround time and, probably, a generic response that would have left me with a half-solution. Man o’ man. They surprised me!!

Sam at Ninja Forms (give that man a Bell’s) found the problem, gave me a full workup on how to fix it (OK, I had to do it manually on my side), and included a nice ‘turn of phrase’ which is specific to my country. (I’m in Africa). He made me feel like I have family in Ninja Forms.

There are not enough star options to accurately reflect my satisfaction. I would give 200% for technical assistance, 200% for going beyond what I expected, and 200% for the warm and intuitive manner in Sam’s dealings with, essentially, a stranger on the other side of the planet.

If I could say one word about Ninja Forms support, it would be…

… Wow!!!

sandansan
five stars

Superb

This software is superb. I have the paid versions and a number of related products. Very versatile. The support is mentioned a lot in feedback. I can confirm it’s amazing – and I had some demanding uses for the forms. Any bugs are fixed rapidly and updates are very frequent. You can tell these guys really care about their products and are striving to be the best they can be.

Paul Peace
five stars

milengaganelov

I’m using the Ninja Forms plugin for a couple of years now. Works great for my site. The forms do everything I need, including registrations and payments.
The support will respond via email on the same day with a valid solution for your problem. Definitely would recommend it to anyone.
Curtis Rocks! Thanks!

milengaganelov
five stars

Clean, Efficient and Full of Features

Having investigated all the major brands Ninja forms was the only one which gave me the features I needed. The save progress is simple and so powerful because you can interact with the user as they save their progress, something which was essential for my project.

Of course with every plugin you come across hurdles and that’s when I was really glad I purchased Ninja forms. The support has been fantastic, responsive, knowledgeable and just generally really keen to help me solve my problem.

That’s a 5 star plug-in for me.

Craig Witton
five stars

Denny Müller

Years ago, I used some other well known contact form plugins. Today I tried Ninja Form and must say, this is the best of all.

Very good setup, JS & CSS loads only on pages where the forms are, very easy customizable, good styling via CSS possible and the backend pages are very clean.

Denny Müller
five stars

Don’t think just buy

I was a little apprehensive in buying this plug-in. I know enough code to be dangerous and thought gosh I don’t need that I can make forms no problem. However, writing code was a reason to put off work. So eventually I tested several similar plug-ins before arriving at Ninja Forms. Realized Ninja forms does so much more than just simple forms. I can create all kinds of conditional forms, users can save their progress, track their progress, upload files, the sky is the limit. This plug-in since has literally TRANSFORMED my business. I can now send my new client application to people who fill it out online and it get’s emailed to myself and my team to start work. All AUTOMATICALLY with Ninja Forms. I bought the developer pack at $300 and change just because I figured I’d need it for several of my websites. It has literally saved me from having to hire a couple employees. This is a life changing plug-in for me.

weinerschizel
five stars

Pippin Williamson

Ninja Forms is a superb forms platform and a model citizen that other plugin developers should strive to equal and follow.

Pippin Williamson
Pippin Williamson Founder of Easy Digital Downloads
five stars

1st class Product & Support

I recently created a very complex form for a client using Ninja Forms, taking full advantage of the Layout & Styles and Conditional Logic plugins.

The client expected the form to perform miracles and whenever I found myself stuck with a request, the Ninja Forms Support team were there to show me the magic. Now my client thinks I’m a genius, but all credit goes to the team at WP Ninjas!!!

WikidCool
five stars

southerndavis

I only use ninja forms on my websites, they are the best!

southerndavis (@southerndavis)
five stars

The Perfect Contact Form

I have tried quite a few forms over the years, but the last 2 years I have been exclusively using Ninja Forms on all my clients websites. The fast support, functionality and UI is great, especially since 3.0. The premium add-ons have made it easy to add new functionality and integration with third party apps, and have provided a solution for every client need so far.

Mike Oliver
five stars

FANTASTIC!!

The functionality is great and the customer service is out of this world. They are continually doing updates to fix bugs and improve the plugin. You have more options than you could hope for with Ninja Forms. Recommend this plug in to everyone!

@aleksc
five stars

Great features, great support

We began using Ninja Forms on our website after the old form plugin we were using was no longer maintained. Our experience has been great! Ninja Forms has been way more reliable than our last plugin, which saved us from many headaches we had been dealing with before. No problems with spam, email deliverability, etc.

We’ve also upgraded to some paid features, which was a carefully considered decision for our small non-profit with a small budget. The extra features have been useful and well worth it for our organization.

I’d also like to shout out to the support team, who were extremely responsive and helpful in resolving an issue I created for myself lol. (Thanks especially to Sam!)

pandy5
five stars

Fantastic plugin and support

There are several Form plugins on the market. We decided for this particular one because of its exact feature set and the reasonable pricing not only of the plugin but also the addons. Ninja Forms is saving us hours of work every week. Hours as in: many moments and minutes of aggravating work in between that fray the mind and cost energy.

The addons are well designed and we appreciate the modular approach: We can buy exactly what we want and don’t have to pay for more than we need.

The support is thorough, helpful and friendly. So far we always got a helpful reply.

fert
five stars

Thanks Guys

The lads at Ninja forms support especially Curtis helped me with fantastic support and was there through email all the time. Response time is fantastic with these guys… would highly recommend

@niall2
five stars

Best Form Out There

This plugin offers the best form available. I spent an entire day searching for a contact form I could use without having to pay to make the simple set up work – but did have a feature rich upgrade.

I finally found Ninja Forms and have been EXTREMELY satisfied. I also contacted help on two occasions. The first time, I received a response within 30 minutes. The second time, on a weekend, I sent a question in the afternoon and received a response the same evening.

Five Stars, Two Thumbs Up – Simply AWESOME!

klipklopp
five stars

The Perfect Contact Form

The premium add-ons have made it easy to add new functionality and integration with third party apps, and have provided a solution for every client need so far.

Mike Oliver
five stars

User-friendly and offers more than just contact forms!

I’ve been using Ninja Forms for quite a while, so I think it deserves some good feedback. What I love about this plugin is how easy it is to create forms using the drag-and-drop builder. Plus, it’s great for making all kinds of forms, not just contact forms.

Sarequl Basar
five stars

Very good help support

Ninja Forms went above and beyond with a company’s site I’m the webmaster of. There was a lot of hands-on help that I greatly appreciated, especially as I’m in charge of a WP setup I didn’t install myself. Outside of that, the plugin does what the company requires it to do very well.

michelleplyons
five stars

Great fast customer support!

Customer support was very speedy and got back to me with a solution within a day. Thank you for your great product and for your great support!

fidgeter
five stars

Excellent plugin, great technical support

I use ninja forms on almost every website I build, it is an excellent form builder. Their technical support is always excellent!

jamie
five stars

Brian Gardner

Ninja Forms is a simple, eloquent form builder that is a delight to use. Its minimalist yet beautiful interface is simple enough for anyone to learn quickly and easily, while still being more than powerful enough for any professional. There’s also the added benefit of full mobile responsiveness, meaning I can create or edit my forms anywhere, on my own time. I’d highly recommend it to anyone.

Brian Gardner
Brian Gardner Founder of StudioPress
five stars

Best Form Builder for WordPress with Great Support!

Ninja Forms (both paid and free) is the best WordPress form builder I’ve used so far, and their support team is great too!

wesfromomega
five stars

Awesome product.

Built a fully functional set of forms with dynamic fields and conditional logic in a weekend, with only minimal knowledge of the plugin beforehand. A testament to solid documentation and user interface.

@atomhead
five stars

Amazing Support!

Can’t say enough good things about the support which I got from Sam and Faisal. They were extremely patient and helpful. Thanks again guys!

mack888
five stars

Amazing product and support

Like any WordPress plugin, there will be glitches because there are so many other things involved. Ninja Forms has always had a great product offering and their support is amazing! They figure out the issue and get it fixed quickly! Not many companies provide that type of service. Keep it up Ninja Forms and you have a customer for life!

Matt
five stars

How did I ever get along without this?!?!?!

This has made forms so so so so so much easier. I showed this to a friend who had NEVER worked with web forms and in one afternoon, he was up and running with a sophisticated email form that looks like it was done by a professional and this friend is so NOT a geek. Read the documentation and this will become your new best friend!

jphogannet
five stars

Roger Green

I took over a complex website that was using a very, very old version of Ninja Forms and after updating to the latest version we had a number of issues. Ninja support have been really helpful and very quick with their response. Great service, thank you guys.

Roger Green
five stars

Steve (@aksteve)

I have a web design agency and have used lots of forms builders for my clients. In the past few years I have gone 100% Ninja Forms because it is the easiest and most powerful from builder I have tried. My clients love it and I highly recommend it.

Steve (@aksteve)
five stars

frette91

Very intuitive tool.

frette91 (@frette91)
five stars

georgeinmexico

I have used Ninja forms for several years, and I am just now learning that Ninja forms can pre-fill a form with user data already saved in someone’s WordPress profile. That way, if I want to have a field for a user to type their email address, I can pre-fill it with the email I have saved for them, but give them the option to change it.

Ninja Forms can also accept query strings from a URL, which means that if you are using it to gather leads from an ad campaign, you can program it to record what keyword people searched on google before filling out your form.

Thank you for giving me so much value for free

georgeinmexico (@georgeinmexico)
five stars

akaanc

It’s a great plugin. I used to use 2 separate plugins for contact form and price estimation but now I can do both in a single plugin. Support is also very good. They reply and try very hard to solve all of your problems as soon as possible

akaanc
five stars

Can do so much with this form builder

Best free form builder for WordPress! Tons of features and a very solid product. Big thank you to the developer for taking the time to put this together!

dgrimes