Reviews

See what our customers are saying about Ninja Forms

five-star-review
five stars

Chris Lema

When it comes to creating a form that you can use for your contact form, you’ve likely found a lot of options. There are a lot of form plugins out there.

But that’s not why I’m writing this review. Because I don’t create a lot of simple forms that simply collect three pieces of information. The projects I’ve worked on require more. And that’s where Ninja Forms stands out.

Every other form plugin integrates with MailChimp. But when I need integration with other mail providers like ConvertKit, not everyone has an extension for it. Extensions take time to create, and more importantly, expense to maintain. Ninja Forms has more than just one extension, they have tons. To connect Ninja Forms to just about anything. And that’s where the real power comes in.

Take for example the need to create an integration between Recurly for subscription pricing, and a WordPress site – which I had to do. Could I have written a lot of code to connect the dots? Sure. But I didn’t need to. They have an extension for Recurly that made it a series of clicks.

Did I mention their support? When I found a bug in one of their extensions, they replied back in hours and released a new version the next day with a patch. I can’t say enough good things about the team and the product.

Chris Lema chrislema.com
five stars

Best Form Out There

This plugin offers the best form available. I spent an entire day searching for a contact form I could use without having to pay to make the simple set up work – but did have a feature rich upgrade.

I finally found Ninja Forms and have been EXTREMELY satisfied. I also contacted help on two occasions. The first time, I received a response within 30 minutes. The second time, on a weekend, I sent a question in the afternoon and received a response the same evening.

Five Stars, Two Thumbs Up – Simply AWESOME!

klipklopp
five stars

Chris Lema – Original Review

When developers need a variety of components to create a form-based application on WordPress, they’re hard pressed to find a richer set of options that’s easy to use.

Chris Lema
Chris Lema chrislema.com
five stars

The Perfect Contact Form

The premium add-ons have made it easy to add new functionality and integration with third party apps, and have provided a solution for every client need so far.

Mike Oliver
five stars

Superb

This software is superb. I have the paid versions and a number of related products. Very versatile. The support is mentioned a lot in feedback. I can confirm it’s amazing – and I had some demanding uses for the forms. Any bugs are fixed rapidly and updates are very frequent. You can tell these guys really care about their products and are striving to be the best they can be.

Paul Peace
five stars

EXCELLENT!

I have tried many others and Ninja Forms is by far the best as it is easy to implement and has all the features (and then some) that we need to create high quality / great looking email forms that also let us track our AdWords conversions!!! Also I received excellent support when asking for a feature request after I discovered our forms need to be sending via SMTP and they already have suggested solution … again easy and free! Thank You! Thank You! Thank You!

Robert_ITman
five stars

kevisorus

Excellent support over on their website — they were very prompt in solving a minor issue I was experiencing. The form builder is also quite easy to use, which may appeal to users that don’t want to deal with any code or complex configurations.

kevisorus
five stars

Simple, Powerful, Extensible

It is very easy to use and powerful as is, but the true awesomeness lies in how clean and readable the code is. It makes it easy to create custom applications for anything not covered in core.

Kathy Darling
five stars

Great plugin and fantastic company to work with

This is an excellent plugin for contact forms. I used Contact Form 7 before, but this plugin in so much better. It give you a lot more functionality and flexibility. Super easy to use and style to your website.

The team at Ninja Forms is fantastic as well. I had a problem with receiving admin emails and they diagnosed and solved it right away. The response time is less than 5 minutes most of the time and just a few hours otherwise. Very knowledgeable and helpful. A pleasure to work with.

molotalk
five stars

Clean, Efficient and Full of Features

Having investigated all the major brands Ninja forms was the only one which gave me the features I needed. The save progress is simple and so powerful because you can interact with the user as they save their progress, something which was essential for my project.

Of course with every plugin you come across hurdles and that’s when I was really glad I purchased Ninja forms. The support has been fantastic, responsive, knowledgeable and just generally really keen to help me solve my problem.

That’s a 5 star plug-in for me.

Craig Witton
five stars

Great Form plugin

We’ve been using Ninja Forms for a while now – not only are their forms easy to setup but the free version has loads of great features to offer. The greatest thing about this plugin though from our perspective is the Customer Support, even though it’s a free plugin their support team is brilliant. They respond quickly, are friendly and work really hard to help you resolve any questions or issue!

froddis
five stars

A great form plug-in

Ninja Forms is a top-notch form plug-in. Ninja Forms is easy to install, use, and overall just a great product. Their service and support was fast and friendly. Any issues I had were resolved right away. Their website has tons of great information on how to use the plug-in and I can honestly say this takes care of every form-related need we have.

hfhga
five stars

southerndavis

I only use ninja forms on my websites, they are the best!

southerndavis (@southerndavis)
five stars

1st class Product & Support

I recently created a very complex form for a client using Ninja Forms, taking full advantage of the Layout & Styles and Conditional Logic plugins.

The client expected the form to perform miracles and whenever I found myself stuck with a request, the Ninja Forms Support team were there to show me the magic. Now my client thinks I’m a genius, but all credit goes to the team at WP Ninjas!!!

WikidCool
five stars

Patrick Rauland

As a developer I love how easy it is to customize Ninja Forms. It’s built in a modular form so at any point you can inject your own programming and change the output. If you need to add a hook for some custom logic you can suggest it on GitHub or send a pull request yourself and it will quickly be merged into the main plugin. All round there isn’t a better form plugin for developers or anyone really.

Patrick Rauland
Patrick Rauland
five stars

colinbs

I recently had a licensing problem with an Add-on, I emailed support explaining the problem. Not only did they resolve the problem, they helped with problems I didn’t know I had. What an excellent team you have. It’s a real pity other companies can’t or don’t follow your lead.
Thanks for all your help.

colinbs (@colinbs)
five stars

frette91

Very intuitive tool.

frette91 (@frette91)
five stars

akaanc

It’s a great plugin. I used to use 2 separate plugins for contact form and price estimation but now I can do both in a single plugin. Support is also very good. They reply and try very hard to solve all of your problems as soon as possible

akaanc
five stars

Pippin Williamson

Ninja Forms is a superb forms platform and a model citizen that other plugin developers should strive to equal and follow.

Pippin Williamson
Pippin Williamson Founder of Easy Digital Downloads
five stars

Great, Great, Great… Product and Support

This is by far the best plugin available for building your own custom forms. Fully drag and drop and very easy to use. The support is fast. These folks are great to work with.

Would highly recommend this. Don’t spend days searching. This is worth it. Great addons to support many options.

defreeman
five stars

Great plugin, lots of options

I really like the Ninja Forms plugin. Especially since the API is so open and pretty easy to understand. I needed to build forms throughout a course that my users could go back and change their answers. I was able to do that with the add-on “Save Progress”. I removed the “submit” button and every time a user is logged in and views the form, the form is populated with their answers. It was pretty easy to setup, and I’m really happy with the results.

Joseph Hinson
five stars

Denny Müller

Years ago, I used some other well known contact form plugins. Today I tried Ninja Form and must say, this is the best of all.

Very good setup, JS & CSS loads only on pages where the forms are, very easy customizable, good styling via CSS possible and the backend pages are very clean.

Denny Müller
five stars

milengaganelov

I’m using the Ninja Forms plugin for a couple of years now. Works great for my site. The forms do everything I need, including registrations and payments.
The support will respond via email on the same day with a valid solution for your problem. Definitely would recommend it to anyone.
Curtis Rocks! Thanks!

milengaganelov
five stars

Steve (@aksteve)

I have a web design agency and have used lots of forms builders for my clients. In the past few years I have gone 100% Ninja Forms because it is the easiest and most powerful from builder I have tried. My clients love it and I highly recommend it.

Steve (@aksteve)
five stars

Great product. Great support too

I have been using Ninja forms for years now and lately I have experienced a problem. I contacted the support fearing to have to wait for days… But this support team is a great one: a human welcome, a real concern for my problem, a will to help (although my problem was specific), and the skills to succeed. Thank you everybody!

aloha123
five stars

Don’t think just buy

I was a little apprehensive in buying this plug-in. I know enough code to be dangerous and thought gosh I don’t need that I can make forms no problem. However, writing code was a reason to put off work. So eventually I tested several similar plug-ins before arriving at Ninja Forms. Realized Ninja forms does so much more than just simple forms. I can create all kinds of conditional forms, users can save their progress, track their progress, upload files, the sky is the limit. This plug-in since has literally TRANSFORMED my business. I can now send my new client application to people who fill it out online and it get’s emailed to myself and my team to start work. All AUTOMATICALLY with Ninja Forms. I bought the developer pack at $300 and change just because I figured I’d need it for several of my websites. It has literally saved me from having to hire a couple employees. This is a life changing plug-in for me.

weinerschizel
five stars

FANTASTIC!!

The functionality is great and the customer service is out of this world. They are continually doing updates to fix bugs and improve the plugin. You have more options than you could hope for with Ninja Forms. Recommend this plug in to everyone!

@aleksc
five stars

Matt Medeiros

Ninja Forms brings the user into a slick new interface for form building, and away from the traditional WordPress admin. It’s smooth and buttery, and leaves you feeling like all of WordPress should be this way.

Matt Medeiros
Matt Medeiros mattreport.com
five stars

Excellent and Generous

Of all the plugins I’ve ever used, Ninja Forms is by far the most professional one. Very easy to use, so many features that are included, the user interface is very easy to understand, and the form has been excellent. I am using it for many purposes and it makes my life very very very easy. Multiple forms each having lot of settings such as custom reply to and cc options and lot more. The team is mindblowing. very supportive, understanding, and generous. I’ve never witnessed such professionalism ever before! I totally recommend this plugin, not only you feel the worth of every penny you spend on it, but you also feel like you are part of their family.

@moeghebris https://wordpress.org/support/topic/excellent-and-generous/
five stars

Thanks Guys

The lads at Ninja forms support especially Curtis helped me with fantastic support and was there through email all the time. Response time is fantastic with these guys… would highly recommend

@niall2
five stars

Roger Green

I took over a complex website that was using a very, very old version of Ninja Forms and after updating to the latest version we had a number of issues. Ninja support have been really helpful and very quick with their response. Great service, thank you guys.

Roger Green
five stars

deancarpenter

I needed a solution that could populate different contact forms based on an initial selection from a drop down menu. Also that each populated form would be directed to different departments. I was totally able to do this with this plugin.

My solution was quite complex so I had a few issues initially setting it up, but the support team assisted me (very promptly) to iron out all the little issues to get the form working exactly as it was intended to!

Thanks for the great support 🙂

deancarpenter
five stars

The Perfect Contact Form

I have tried quite a few forms over the years, but the last 2 years I have been exclusively using Ninja Forms on all my clients websites. The fast support, functionality and UI is great, especially since 3.0. The premium add-ons have made it easy to add new functionality and integration with third party apps, and have provided a solution for every client need so far.

Mike Oliver
five stars

Awesome product.

Built a fully functional set of forms with dynamic fields and conditional logic in a weekend, with only minimal knowledge of the plugin beforehand. A testament to solid documentation and user interface.

@atomhead
five stars

georgeinmexico

I have used Ninja forms for several years, and I am just now learning that Ninja forms can pre-fill a form with user data already saved in someone’s WordPress profile. That way, if I want to have a field for a user to type their email address, I can pre-fill it with the email I have saved for them, but give them the option to change it.

Ninja Forms can also accept query strings from a URL, which means that if you are using it to gather leads from an ad campaign, you can program it to record what keyword people searched on google before filling out your form.

Thank you for giving me so much value for free

georgeinmexico (@georgeinmexico)
five stars

So great!

Such a great plugin. Couldn’t say any more than use this over any other contact form plugin…seriously.

Dan Cameron
five stars

langwo

I really like this forms especially fields editor. Thank you so much!

langwo (@langwo)
five stars

How did I ever get along without this?!?!?!

This has made forms so so so so so much easier. I showed this to a friend who had NEVER worked with web forms and in one afternoon, he was up and running with a sophisticated email form that looks like it was done by a professional and this friend is so NOT a geek. Read the documentation and this will become your new best friend!

jphogannet
five stars

jbonopush

Ninja Forms is a feature packed product with multiple plugins and integrations. They are constantly improving their products too!

Ninja Forms support has helped me through a number of issues. If there is a problem they can’t immediately fix, they continue to look into other solutions. They also provide alternate solutions if the problem still remains.

jbonopush
five stars

Brian Gardner

Ninja Forms is a simple, eloquent form builder that is a delight to use. Its minimalist yet beautiful interface is simple enough for anyone to learn quickly and easily, while still being more than powerful enough for any professional. There’s also the added benefit of full mobile responsiveness, meaning I can create or edit my forms anywhere, on my own time. I’d highly recommend it to anyone.

Brian Gardner
Brian Gardner Founder of StudioPress
five stars

Steve Zehngut

After trying all of the WordPress form plugins, we landed on Ninja Forms as our “go to” choice. Ninja Forms integrates with all of the popular 3rd party platforms and then some. The UI is easy to use and perfect for users at all skill levels. The plug-in is a great match for our agency since we can extend it to match our custom-developed sites. If you are searching for the right form plug-in, look no further!

Steve Zehngut Founder of Zeek Interactive