Privacy Policy

Ninja Forms is committed to protecting your privacy, and that includes protecting the privacy of any data you share with us. This policy sets out what data we collect, what we do with your data, when and how we store your data, and what you can do if you have questions or wish to exercise rights you have with respect to your data.

What data do we collect, and why?

Through the use of pages on this website and interaction with our products and services, we may collect data from you. Sometimes the data we collect relates to you or identifies you. In this policy, data that relates to or identifies a natural person is defined as “personal data.” “Data” always includes personal data. Our goal is always to maintain the highest levels of privacy and security with your personal data, in keeping with the principles of the Federal Trade Commission Act and related regulations, the General Data Protection Regulation, and applicable local privacy laws. We will always try to give you appropriate notice of what data we collect and how we will use it, and we will only process your data when we consider it fair and lawful to do so.

We may collect the following data from you:

  • Personal data such as your first name, last name, mailing address, email address, mobile phone number,
  • Records of your visits to the site, through cookies and otherwise (which records may include: traffic data; location information; logs; information about your computer or mobile device such as if applicable your IP address, operating system, mobile carrier, or device identifying
    information)
  • Records of correspondence between us and you (for example, records of your and our communication for purposes of support services)
  • Comments, posts, or other data you upload to our site (for example, in the comments section of our blog posts)
  • Information you provide by completing forms on our website or in our products and services (for example, purchase information and information you provide when subscribing to newsletters or contacting us)

Sometimes the reason for collection will be obvious (such as when you give us your email address to allow us to contact you). When it is not, we will describe to you at the time of collection the purpose for collecting the data and if possible ask for your consent. To the extent possible, we anonymize or pseudonymize data we collect from you.

In general, we do not intentionally collect sensitive personal data. Sensitive personal data is data of the kind regulated by Article 9 or Article 10 of the GDPR, such as personal identity numbers; financial account information; information concerning racial or ethnic origin; political opinions; religious, philosophical, or other beliefs; membership in trade unions or professional or trade associations; physical or mental health information; biometric data; genetic data; data concerning sexual activity or orientation; or data concerning criminal records or suspected criminal activity. However, if you provide us with sensitive personal data, whether through the website or through any of our products or services, you explicitly consent to our use and processing of that data.

Additionally, we do not intentionally collect personal data from anyone under the age of eighteen (18), and to the extent reasonably possible we take steps to verify that you are a legal adult when we collect data from you. By using our website, products, or services, and by submitting any data to us, you warrant that you are eighteen (18) years of age or older.

How do we use data we collect from you?

We do not sell or share your data with third parties.

We use the data we collect from you to provide information, services, or products you have requested or purchased, and to allow you to interact with us and the website. This may include sending you emails from time to time; these emails always contain either information you have requested or that you have consented to receive, or information we have a legitimate interest in delivering (such as notices of product changes). You can always unsubscribe from any email list by clicking the indicated link in the email.

Additionally, our website uses cookies to improve your experience while you’re with us, for traffic analytics, and advertising. No personal information is shared or stored. Please see our cookie policy for more information.

Data we collect from you might include texting preferences (such as opt-ins and opt-outs), and we may ask for your consent to receive SMS (text message) notifications/alerts through an online form or otherwise. If you opt-in or subscribe to receive SMS notifications/alerts, you agree to receive SMS notifications/alerts from us about our flash sales, promotions, or other information. The frequency and content of these notifications/alerts may vary. By consenting to receive SMS messages from us, you approve message and data charges from your mobile carrier. Messages and data rates may vary. You should contact your mobile carrier if you have questions about your rates for messages and data. You can opt-out or unsubscribe from receiving any SMS notifications/alerts from us for any reason or for no reason by replying “STOP” via SMS or by contacting us at our email address at hello@ninjaforms.com.

How long do we keep your data?

In general, we keep your data only as long as necessary to provide the service or product you requested. If you are a customer who has an account with us, we will keep the data connected to your account until you ask us to destroy it. This is in order to help us remember information about previous interactions with you (for example, records of support service) or in order to comply with our legal and contractual obligations. Ordinarily, if your account is inactive, your data will only be stored so that the account can be reactivated in the future, and your data will not be processed for any other purpose. You can ask us to destroy your data at any time by following the procedures outlined in this policy, but if we do not have certain information about you, it may be impossible for us to provide any products or services to you.

Where is your data stored?

We are a business located in the United States. When we store your data, it is stored in the United States. However, data we collect may be routed or transferred internationally by us or by our business partners during the course of providing products and services to you and others.

How do we ensure your data is secure?

We take a number of steps to ensure that data we collect is protected from unauthorized access, alteration, disclosure, or destruction, including the following:

  • Many of our services are encrypted using SSL.
  • We regularly review our data collection, storage, and processing practices, including physical and electronic security measures.
  • We restrict access to your personal data to only those employees, agents, and business partners who need access to it in order to deliver requested products and services.
  • All of our employees, agents, and business partners are subject to strict confidentiality and nondisclosure obligations, the violation of which may result in termination and/or liability.
  • All of our employees and agents receive regular appropriate training, including training in information privacy suitable to their respective fields and disciplines.

Do we share your data?

We may transfer your data to our business partners, some of whom may be located in other countries. We strive to do business only with partners who uphold high standards of data privacy and security, and whenever we transfer data to a third party, we take steps to make sure that the data will remain secure and private as required by applicable law and our internal guidelines.

Sometimes we may be required to share your data for specific purposes. These purposes may include:

  • In order for us to comply with a legal obligation or to detect, prevent, or otherwise address fraud or crime
  • In order to detect or correct technical or security issues
  • In order to apply or enforce our Terms and Conditions, or to protect the rights, property, or safety of us, you, our customers, our business partners, others, or the public
  • In order to maintain continuity of service in the event that we sell or liquidate some or all of our business or assets

Additionally, our website may contain links to our business partners or other third parties. Please understand that those websites have their own policies, and we do not accept any responsibility or liability for your use of those websites or any products or services available there.

What about data we obtain from third parties?

Sometimes we may obtain your personal data from a third party, either through the use of our website or through some of our products or services. Due to the nature of our products, it is possible that we may even obtain your data unsolicited from a third party. We may also obtain your personal data from our business partners through contractual relationships or through software they develop. We apply the same standards of security and privacy to all personal data in our possession, and you have rights with respect to your data regardless of its source. When and to the extent possible, we will notify you of the source if we obtain your data from a third party without your consent within at least thirty (30) days

Are you required to supply us with your personal data?

Sometimes we have to have your personal data in order to interact with you. Supplying some personal information is a prerequisite to purchasing products or services from us, obtaining support services, or using the website. If you do not provide the requested data in those instances, you will not be able to purchase any products or services from us, you will not have access to support services, and you may lose some functionality when interacting with the website, respectively.

What rights do you have with respect to your personal data?

You have a right to know if we have any of your personal data and to have access to that data, and you have the right to have any incorrect personal data corrected. If you have given us consent to have or use your data, you have the right to withdraw that consent at any time. You also have the right to have your personal data erased or to transport your data. Ordinarily we do not use automated decision-making with respect to any personal data, but if we do, you have the right to object.

You have the right to lodge a complaint with a supervisory authority. Which authority is appropriate varies depending on your jurisdiction. If you wish to lodge a complaint, we can assist you in determining where the complaint should be lodged.

You may contact us at any time at https://ninjaforms.com/contact, to exercise any of these rights. Understand that sometimes we have to have your data in order to interact with you, and so exercising some or all of these rights might impact your ability to use our website or our products and services.

If you have any questions or comments about the Privacy Policy or would like to update or delete your personal data, you can also contact us at support@ninjaforms.com. You can also use the form provided below.

Request an export or wipe of all stored personal data

Terms & Conditions

LICENSE AGREEMENT / TERMS AND CONDITIONS OF USE

Please read this license agreement carefully, as it governs your relationship with Saturday Drive, INC. It sets forth important legal obligations between you and Saturday Drive, INC, and it defines the scope of what you can do if you have a disagreement with Saturday Drive, INC. We stand by our products. Ninja Forms, along with our other products, has been designed, developed, and tested in order to meet the personal and business demands of our clients, and we expect that it will perform to our clients’ expectations in most environments. However, because every client’s needs are different, we cannot and do not guarantee that Ninja Forms or our other products will work in every environment or be compatible with plug-ins, extensions, or themes not developed by us. If you find that Ninja Forms does not suit your needs, or if you are unsatisfied with it or any of our software, this agreement sets forth the extent and nature of your and our obligations with respect to troubleshooting, support, and refunds. For most users, problems can be resolved in less than a day through our support service.

1. DEFINITIONS

1.1. In this agreement Saturday Drive, INC, may also be referred to as “we” or “us”.

1.2. “You” means you, along with your agents, employees, assigns, successors in interest,

beneficiaries, and heirs.

1.3. Ninja Forms, along with any other product developed by Saturday Drive, INC, including but not

limited to any plugin, add-on, or extension, may also be referred to as the “Software”.

1.4. “GPL” means the GNU general public license (http://www.gnu.org/licenses/gpl-3.0.txt).

1.5. This agreement as a whole may be referred to as the “Agreement”, as the “Terms and

Conditions”, or as the “Terms”.

1.6. “Transfer” includes but is not limited to any instance in which a Software license is purchased

for an end-user who is not the purchaser and for whom the purchaser does not provide

ongoing support.

1.7. “Subscription” means a license purchased from Saturday Drive, INC, which includes a product

license key and access to upgrades and support for the Software to which it applies.

1.8. “Renewal Rate” means the purchase price for the product, ordinarily as indicated by

ninjaforms.com, on the date and time of renewal.

1.9. “Support” or “Support Services” means the actions of us through our staff, in communication

with you, to troubleshoot issues you may experience when using the Software during the term

of an active Subscription.

1.10. “Commercially Reasonable Efforts” means those efforts that a reasonable person would make

under the circumstances, limited to practices and steps that are commercially acceptable and

typical in the ordinary course of software development and support and further limited to

steps which require a time commitment which is reasonable and commercially acceptable and

typical in the ordinary course of software development and support.

1.11. “Dependency” means any software without which the Software cannot function and any

developer or controller of such software.

1.12. “Event of Force Majeure” means any event beyond our control which prevents us from

complying with our obligations under this Agreement, including but not limited to an act of

God such as a natural disaster; the threat, declaration, or consequence of war; a riot, strike, or

disorder (unless solely limited to our employees); or any act of terrorism.

2. AGREEMENT

By downloading, installing, or using the Software and by using this site you agree to be bound by this Agreement. If you disagree with any of these Terms and Conditions, do not use our Software.

3. GNU PUBLIC LICENSE

Ninja Forms and all extensions are licensed under the GPL. However, this Agreement includes additional permissions as defined in Section 7 of the GPL, and its Terms and Conditions also govern any Subscription purchased from Saturday Drive, INC (as defined in section 3).

4. SUBSCRIPTIONS

Terms herein that govern Subscriptions are in addition to and cumulative with the other terms in this Agreement. Subscriptions are valid for one year from the date of purchase. A valid and active license key is required for automatic upgrades and support for purchased extensions. At the end of each year, if you have not canceled your Subscription or opted out of automatic renewal, your Subscription will automatically renew, and you will be charged the purchase price at the time you purchased your Subscription or the Renewal Rate, whichever is higher, after applying any discounts for which you may be eligible. You may cancel automatic renewal by following the procedure at ninjaforms.com or by means as we may otherwise communicate to you. Cancellation automatically and immediately terminates your eligibility for any discounts or other benefits that may be associated with your Subscription.

You may not transfer your Subscription to another individual or organization without the express consent of Saturday Drive, INC. Transfer of your Subscription automatically and immediately terminates your Subscription and your eligibility for any discounts or other benefits that may be associated with your Subscription.

5. SOFTWARE UPDATES

If you have a valid and active license key as a result of having purchased a Subscription, you will receive updates for the duration of your Subscription. Updates will be delivered automatically from the WordPress dashboard if your license key is active under Forms-> Settings -> Licenses in your WordPress dashboard. If you are unable to get automatic updates from your dashboard, updates can be downloaded from your account page while your license is active.

6. SUPPORT SERVICES

The scope of our support services is outlined here: https://ninjaforms.com/scope-of-support/

Support Services for purchased extensions are available via our contact form for all accounts for which there is a current and active Subscription. If you wish to receive Support after one year, you must renew your Subscription or purchase a new license key. Support is not available for accounts without an active Subscription. If a purchased extension is discontinued, Saturday Drive, INC, may, at its sole discretion, offer a replacement or other extension at no or reduced cost to purchasers of the discontinued extension. However, we undertake no obligation whatsoever to extend support for discontinued extensions or to offer any replacement or refund in the event that an extension is discontinued.

Support requests are handled on a first-come, first-serve basis. We will undertake Commercially Reasonable Efforts to resolve issues in a timely, courteous, and professional manner. However, we make NO WARRANTY of any kind with respect to the Software or with respect to whether the use of Support Services may resolve any particular issue. Support Services purchased from us are sold “AS IS” and WITHOUT ANY WARRANTY. We hereby disclaim any and all warranty not expressly provided herein, included but not limited to the warranties of MERCHANTABILITY and of FITNESS FOR A PARTICULAR PURPOSE. You use our Support Services at your own risk. We are not responsible for any harm, including but not limited to data loss, that may occur as a result of using our Support Services, and our liability for harm resulting from your use of Support is expressly limited as provided herein.

7. REFUNDS

All refunds are at the sole and exclusive discretion of Saturday Drive, INC, and we reserve the right to refuse to offer a refund for any reason or for no reason, including in all instances in which a Subscription is terminated by us, whether for cause or not. Refunds will not be offered for Subscriptions, bundle purchases, or product upgrades. User and Developer Bundles are not eligible for refunds due to the nature of their extreme discounted rate. Please note that by purchasing plugins such as the Software, you agree to the terms of their respective refund policies. Further, please note that third-party extensions may include their own refund policies which may be different from ours, and you should consult the developer of any third-party extension for information.

8. ACCOUNT SUSPENSION

Saturday Drive, INC, reserves the right at any time to modify or discontinue, temporarily or permanently, a Subscription with or without notice and for any reason or no reason. If an account is suspended no refund will be granted.

9. WARRANTY

We are not responsible for any plugin or theme compatibility conflicts that may occur. The Software is purchased “AS IS” and WITHOUT ANY WARRANTY. We hereby disclaim any and all warranty not expressly provided herein, included but not limited to the warranties of MERCHANTABILITY and of FITNESS FOR A PARTICULAR PURPOSE. You use the Software at your own risk. We are not responsible for any data loss that may occur as a result of installing the Software, and our liability for harm resulting from your use of the Software is expressly limited as provided herein.

10. PRICING, BILLING, & PRIVACY

We reserve the right to change pricing at any time for any or for no reason. We reserve the right to not honor typographical errors which may cause incorrect pricing on the website.

You warrant that information provided to us with respect to your identity and contact and billing information is correct and accurate, and you undertake a continuing duty to maintain accurate records with us. Failure to maintain accurate contact information may result in diminution of services including but not limited to Support Services and access to the Software, and we reserve the right to immediately terminate without refund your Subscription in the event of fraud or misrepresentation.

We will absolutely never sell or share your personal information with third parties except as and only to the extent required by law. All data we collect will be used for internal purposes only or to enable us to comply with a legal obligation. The information we obtain from you and our policy concerning that information’s receipt, use, and retention, along with procedures for the removal, retrieval, transfer, or permanent deletion of that data are set forth in a Privacy Policy available on the website or from us upon request and which may be updated from time to time with or without notice. The same Privacy Policy sets forth information for your benefit, and it is hereby incorporated into these Terms by reference the same as if set forth verbatim herein, provided, however, that the Privacy Policy shall not be construed to alter these Terms, to set forth or enlarge any remedy available to you or us, or to confer any obligation or benefit upon you or us not otherwise set forth herein. In the event of any mistake, ambiguity, or conflict in construction between these Terms and the Privacy Policy, these Terms shall control and be given full force and effect.

All discount and sale pricing excludes Lifetime Memberships and any product or plan not specified in the promotion described.

11. DISPUTE RESOLUTION

In the event of any dispute between you and Saturday Drive, INC, you agree to binding arbitration prior to and in lieu of the commencement of any legal action by an arbitrator and by procedures agreed to by you and us or, if we cannot agree, by three arbitrators approved by the American Arbitration Association according to the procedures set forth thereby. You agree that in any dispute, the laws of the State of Tennessee shall apply, including application of its laws concerning conflicts of laws. In the event that any legal action should commence, you consent to the exclusive jurisdiction of the Circuit Court of Bradley County, Tennessee, personally and otherwise, and you agree that Bradley County, Tennessee, is an appropriate and convenient venue.

Further, you hereby expressly waive any right to proceed in any dispute resolution process, whether in arbitration or court or elsewhere, in any capacity other than individually; this means you give up any right to sue as a plaintiff or class member in any purported class or representative proceeding. 

You further agree that in any dispute, if Saturday Drive, INC, prevails we shall be entitled to recover from you the expenses of the dispute resolution, including the cost of arbitration, any court costs, and reasonable attorney’s fees.

You agree that in any dispute, your sole and entire remedy is a refund of your purchase. Our liability shall be limited to the amount of your purchase, and under no circumstances whatsoever shall Saturday Drive, INC, or any of its staff or agents, be held liable for any amount, however designated or calculated, that exceeds the dollar value of your combined purchases from Saturday Drive, INC.

12. INTELLECTUAL PROPERTY, ADDITIONAL PERMISSIONS

If you redistribute the Software in accordance with the GPL, you agree that you are required to preserve attribution within the Software to Saturday Drive, INC, and its agents and staff, wherever apparent, and you are prohibited from misrepresenting the origin of the Software. You are further required to maintain any and all legal notices, included but not limited to trademark or copyright notices, that appear on the Software.

If you make material modifications to the Software, you are further required to mark your software in such a manner that a reasonable user of the modified software would appreciate that it is a modified version of the Software.

If you redistribute the Software, modified or otherwise, you agree to indemnify, defend, save, and hold harmless us and our agents and staff and to assume all liability for any harm resulting from the Software, any modification, and your conveyance.

You are prohibited from using the Software, Saturday Drive, INC, or the names or likenesses of its agents or staff for any publicity purposes unless you obtain our express written permission.

All rights to our trademarks, trade names, service marks, and copyrighted materials are expressly reserved. These include but are not limited to “Saturday Drive” “Ninja Forms” and the peeking ninja head logo. You may not copy, distribute, or otherwise infringe upon our intellectual property without our express written permission.

13. SECTION TITLES, TERMS, CONTENTS

This Agreement consists of sixteen (16) numbered sections. Section titles are provided for convenience only and are not part of the Agreement. Further, the preamble preceding section 1. Definitions, is provided for convenience and is not part of the Agreement.

14. FORCE MAJEURE, END OF LIFE

In the event that the Software is discontinued; Saturday Drive, INC, ceases to operate or to exist; or WordPress or other Dependencies are discontinued or cease to operate or to exist, then you agree to waive any and all claims, rights, and choses in action arising out of this Agreement or otherwise available to you at law, equity, or otherwise. You agree that we shall have no liability and no obligation to perform pursuant to this Agreement in the event of any Event of Force Majeure upon notice to you.

15. MUTUAL DRAFTING, ASSISTANCE OF COUNSEL

Both you and we have had ample time and opportunity to retain the advice of counsel and review this Agreement with our respective counsel. Prior to entering this Agreement, you and we have also had ample time and opportunity to communicate in order to negotiate and amend the terms of this Agreement to each of our benefits. You and we agree therefore that in any instance in which this Agreement may be construed by a tribunal, the Agreement shall not be construed against a party by virtue of that party’s authorship or whether that party chose to retain counsel.

16. ENTIRE AGREEMENT

The preceding Agreement governs the sale of Ninja Forms, its extensions, and all Software. It constitutes the entire agreement between you and us, superseding any prior, other, or different agreements or negotiations between you and us. The Terms and Conditions herein are continuing in nature and may be altered or amended by us at any time for any reason or for no reason and with or without notice. By placing an order with us you acknowledge that you have read and understood the terms and conditions of this agreement, including as they may be amended, and agree to be bound thereby.