Happy holidays from the team at Ninja Forms!
We have customers near and far from all walks of life and cultures who celebrate different things. Many of our team members will be soon celebrating Thanksgiving. Thanksgiving means different things to different people. We're thankful for many things like our friends and family (especially the new ones @Curtis!) We are also thankful for our customers. We've looked at a fair number of your sites when you have had questions or problems, and it would be impossible not to see the love and care that you put into them. We want to thank you for trusting us to provide your form builder. We appreciate all your comments and feedback too.
This holiday many of our team members are taking time to rest and connect with their friends and loved ones - even if it is only virtually - so between November 20th and 24th even though we will have staff available, response times may be slower than normal. Support should be back to normal on Monday November 27th.
We hope that regardless of how you observe the holiday, you are able to take some time to pause and reflect as well. Thanks for your support, love, and for allowing us to serve you.
Mia Cantrell
Customer Success Lead
We have customers near and far from all walks of life and cultures who celebrate different things. Many of our team members will be soon celebrating Thanksgiving. Thanksgiving means different things to different people. We're thankful for many things like our friends and family (especially the new ones @Curtis!) We are also thankful for our customers. We've looked at a fair number of your sites when you have had questions or problems, and it would be impossible not to see the love and care that you put into them. We want to thank you for trusting us to provide your form builder. We appreciate all your comments and feedback too.
This holiday many of our team members are taking time to rest and connect with their friends and loved ones - even if it is only virtually - so between November 20th and 24th even though we will have staff available, response times may be slower than normal. Support should be back to normal on Monday November 27th.
We hope that regardless of how you observe the holiday, you are able to take some time to pause and reflect as well. Thanks for your support, love, and for allowing us to serve you.
Mia Cantrell
Customer Success Lead
Support services are provided, Monday through Friday, 9am – 4pm EST
Response time
Customer Support: Same or next business day
Free Support: Up to 3 business days


