Your WordPress site acts as a direct link to your customers, particularly if you harness the power of WordPress forms. And when it comes to communicating with clients and managing leads, third-party marketing services take your WordPress site even further.
Ninja Forms offers a variety of valuable marketing add-ons, including CRMs, email, and SMS.
In this article, we’ll explore the best SMS plugins for WordPress. Keep reading to make the most of Ninja Forms through one of today’s most common forms of communication: text messages.
Why Use an SMS Plugin?
There are many benefits to integrating an SMS plugin into your WordPress site — for both internal and external purposes.
Internal SMS Benefits
Get text notifications the moment you get a new lead, sale, or inquiry from your WordPress forms, shortening your response times and increasing the likelihood of conversion. Plus, manage your SMS marketing efforts from one streamlined dashboard.
External SMS Benefits
Text messages have an open rate of almost 100%, and 90% are read within three minutes of delivery. Now that’s effective marketing. SMS plugins allow you to send real-time marketing communications to your customers, including sales notifications, order updates, and event registration confirmations. No more wondering if they opened, read, or received your emails.
The Best SMS Plugins for WordPress
Ninja Forms offers four SMS integrations, each with unique features and benefits. Read on to discover which one is right for your WordPress site.
Twilio
Twilio is a robust customer engagement platform with products ranging from CRM and sales management to marketing campaign solutions. Their messaging service, MessagingX, enables messaging over SMS, MMS, WhatsApp, and Facebook Messenger, allowing you to reach your customers through their preferred channel.
MessagingX supports both automated and personalized messaging, one-way and multi-party conversations, plus detailed analytics.
Learn how to integrate Twilio’s MessagingX with your WordPress forms here. You’ll need a Twilio account and the Ninja Forms Twilio add-on included in the Ninja Forms Elite plan. It can also be purchased à la carte as a single add-on.
ClickSend
Another powerful API app, ClickSend, is a multi-faceted business communication solution with texting capabilities. Like Twilio, it supports SMS, MMS, and rich messaging gateways (including Facebook and WhatsApp).
ClickSend SMS boasts a user-friendly dashboard that makes tracking and managing your text marketing campaigns easy. This solution is also affordable and, therefore, accessible to small brands.
Take advantage of the ClickSend SMS plugin via Ninja Forms’ Elite plan, or purchase the add-on individually.
Sakari
Sakari simplifies bulk SMS communications, allowing businesses of all sizes to reach customers quickly and through their preferred channels (SMS, MMS, and app-based messaging).
It even features text messaging from landlines so that you can use your business’ existing line for SMS. Sakari supports messaging in over 200 counties, and their mobile app makes it easy to manage your marketing efforts.
You’ll need to use Zapier to integrate Ninja Forms and Sakari — here’s how. Like all Ninja Forms add-ons, you can purchase Zapier à la carte. It’s also included in the Pro and Elite plans.
TextMagic
TextMagic is a longstanding all-in-one SMS communications solution for enterprises and small businesses alike, offering role-based account access, messaging automation, and detailed analytics.
It’s highly secure with SSL/HTTPS backing plus two-factor authentication, and they even have text-to-speech capabilities for enhanced accessibility. The TextMagic business app supports both iOS and Android devices for streamlined management.
Like with Sakari, Zapier is the best way to integrate TextMagic with Ninja Forms.
Fast and Simple Customer Engagement with SMS Plugins
Whether you choose Twilio, ClickSend, Sakari, or TextMagic, your WordPress forms become more impactful and useful with an SMS plugin. Reach your customers in real-time through their preferred method, and get instant notifications so you can meet their needs before your competitors do.
Start by choosing one of the above Ninja Forms SMS add-ons, and text potential customers today.
