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Updating Your Payment Method

For Credit Card (Stripe) purchases

On your Ninja Forms account page, click on the Subscriptions tab
Then click Update Payment Method for the subscription you would like to update.

image of the NInjaForms.com account area on the subscriptions tab with the Update Payment Method option highlighted for a Conditional Logic license

On the next page, add your new payment method and you’re all set.

For PayPal purchases

Updating PayPal payment method

To update your PayPal payment method, you will need to login to your PayPal account and update your payment method for the renewal subscription there.

Changing PayPal accounts

If you paid using one PayPal account but want to switch it to another PayPal account please follow these steps:

1. Login to your account on NinjaForms.com and click on the Subscriptions tab

2. Cancel the subscription you want to change the payment method for.

image of the ninja forms account page on the subscriptions tab. The cancel options i highlighted as the last option tom the right for any active subscription

 

3. Renew the subscription by going to the License Keys page and clicking ‘Extend License’

image of the ninja forms account page on the license keys tab. The extend license options is highlighted as the last option tom the right for any cancelled subscription

4. Pay for the renewal with the new PayPal account.

Swapping Payment Methods between Stripe and PayPal

Changing your payment method from Stripe to PayPal

1. Login to your account on NinjaForms.com and click on the Subscriptions tab.

2. Cancel the subscription you want to change the payment method for.

image of the ninja forms account page on the subscriptions tab. The cancel options is highlighted as the last option tom the right for any active subscription

3. Renew the subscription by waiting for the renewal notice to be emailed to you or by going to the License Keys tab and clicking ‘Extend License’

image of the ninja forms account page on the license keys tab. The extend license options is highlighted as the last option tom the right for any cancelled subscription

4. Pay for the renewal with the new Payment method.

Changing your payment method from PayPal to Stripe

1. Login to your account on NinjaForms.com and click on the Subscriptions tab.

2. Cancel the subscription you want to change the payment method for.

image of the ninja forms account page on the subscriptions tab. The cancel options is highlighted as the last option tom the right for any active subscription

3. Renew the License by waiting for the renewal notice to be emailed to you or by going to the License Keys tab and clicking ‘Extend License’

image of the ninja forms account page on the license keys tab. The extend license options is highlighted as the last option tom the right for any cancelled subscription

4. Pay for the renewal with the new Payment method.

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five stars

Matt Medeiros

Ninja Forms brings the user into a slick new interface for form building, and away from the traditional WordPress admin. It’s smooth and buttery, and leaves you feeling like all of WordPress should be this way.

Matt Medeiros
Matt Medeirosmattreport.com

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