Reviews
See what our customers are saying about Ninja Forms
Chris Lema
When it comes to creating a form that you can use for your contact form, you’ve likely found a lot of options. There are a lot of form plugins out there.
But that’s not why I’m writing this review. Because I don’t create a lot of simple forms that simply collect three pieces of information. The projects I’ve worked on require more. And that’s where Ninja Forms stands out.
Every other form plugin integrates with MailChimp. But when I need integration with other mail providers like ConvertKit, not everyone has an extension for it. Extensions take time to create, and more importantly, expense to maintain. Ninja Forms has more than just one extension, they have tons. To connect Ninja Forms to just about anything. And that’s where the real power comes in.
Take for example the need to create an integration between Recurly for subscription pricing, and a WordPress site – which I had to do. Could I have written a lot of code to connect the dots? Sure. But I didn’t need to. They have an extension for Recurly that made it a series of clicks.
Did I mention their support? When I found a bug in one of their extensions, they replied back in hours and released a new version the next day with a patch. I can’t say enough good things about the team and the product.
Easy to use plugin with excellent support
Thank you Ninja forms. I’ve consistently found your plugin very good, both free and paid versions. The interfaces are easy to use and any support or questions have been readily answered promptly and in a friendly manner with real interest.
Very good help support
Ninja Forms went above and beyond with a company’s site I’m the webmaster of. There was a lot of hands-on help that I greatly appreciated, especially as I’m in charge of a WP setup I didn’t install myself. Outside of that, the plugin does what the company requires it to do very well.
Support Exceeded Expectations
I had an issue trying to get the plugin working and was very pleasantly surprised to get a quick response after logging a support ticket and my issue was resolved very easily after a bit of back and forth. My support technician was knowledgeable, very responsive and ultimately identified and fixed the problem. Very happy!
Patrick Rauland
As a developer I love how easy it is to customize Ninja Forms. It’s built in a modular form so at any point you can inject your own programming and change the output. If you need to add a hook for some custom logic you can suggest it on GitHub or send a pull request yourself and it will quickly be merged into the main plugin. All round there isn’t a better form plugin for developers or anyone really.
jbonopush
Ninja Forms is a feature packed product with multiple plugins and integrations. They are constantly improving their products too!
Ninja Forms support has helped me through a number of issues. If there is a problem they can’t immediately fix, they continue to look into other solutions. They also provide alternate solutions if the problem still remains.
Great, Great, Great… Product and Support
This is by far the best plugin available for building your own custom forms. Fully drag and drop and very easy to use. The support is fast. These folks are great to work with.
Would highly recommend this. Don’t spend days searching. This is worth it. Great addons to support many options.
Great plugin and fantastic company to work with
This is an excellent plugin for contact forms. I used Contact Form 7 before, but this plugin in so much better. It give you a lot more functionality and flexibility. Super easy to use and style to your website.
The team at Ninja Forms is fantastic as well. I had a problem with receiving admin emails and they diagnosed and solved it right away. The response time is less than 5 minutes most of the time and just a few hours otherwise. Very knowledgeable and helpful. A pleasure to work with.
The Perfect Contact Form
I have tried quite a few forms over the years, but the last 2 years I have been exclusively using Ninja Forms on all my clients websites. The fast support, functionality and UI is great, especially since 3.0. The premium add-ons have made it easy to add new functionality and integration with third party apps, and have provided a solution for every client need so far.
kevisorus
Excellent support over on their website — they were very prompt in solving a minor issue I was experiencing. The form builder is also quite easy to use, which may appeal to users that don’t want to deal with any code or complex configurations.
Best Form Builder for WordPress with Great Support!
Ninja Forms (both paid and free) is the best WordPress form builder I’ve used so far, and their support team is great too!
Pippin Williamson
Ninja Forms is a superb forms platform and a model citizen that other plugin developers should strive to equal and follow.
