Allow Emails from Ninja Forms

Welcome to the Ninja Forms community! 

We would like to thank you for joining us. Our entire team is super excited to help you create forms effortlessly, with excellent support behind your back!

In our emails, we’ll be sharing important plugin documentation, how-to articles, guides to our add-ons, form-building tips and tricks, and other resources to make the most of Ninja Forms. We want to make sure, you have all you need to be successful with your project, so make sure you can receive all of our emails by safelisting our email address.

Table of contents

  1. What is safelisting and why it is beneficial
  2. How to add Ninja Forms and other emails to your safe sender list

The benefits of email safelisting: Why is important to do it?

Can’t find important emails in your inbox? The spam filters of the majority of email and internet service providers might have a fault. As excellent, this tool might be, mistakes can be made and the emails you want to receive get blocked or sent to spam.

Digging through spam folders might be annoying, so why not let your email provider know you trust that email address? The solution is safelisting, also known as allowlisting.

Safelisting an email address is simply adding them to your safe sender list. This keeps your favorite emails out of the spam/junk folder. It’s a quick, one-time-only task to ensure you never miss an important email.

How to safelist emails from Ninja Forms

Depending on the email client you’re using, the safelisting method varies. We’ve put together instructions for the most popular ones.

Gmail

1. In your inbox, find the email from hello@ninjaforms.com or support@ninjaforms.com

2. Drag this email to the Primary tab of your inbox

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3. Add hello@ninjaforms.com / support@ninjaforms.com to our contacts in Gmail

Once you add our emails to your list of contacts, you should never receive these emails to your spam folder or Promotions tab.

You can also create a filter rule to make sure you will always receive the emails you want to read in your Inbox.

Apple Mail (OS X and iOS devices)

It’s super easy to safelist emails in Apple Mail. Here is what you’ll want to do:

  1. Click on the email you want to add to your contacts list.
  2. Select the “From” name.
  3. Click on Add to VIP or Create New Contact.
    Keep in mind If you choose to Add to VIP, your emails will show up in a special VIP mailbox.

Apple Mail (OS X)

Apple Mail (iOS devices)

Outlook

If you have an Outlook, Live, or Hotmail address, you can follow these instructions:

Outlook web

1. Log in to your account and click the gear icon.

2. Search for Safe senders and domains.

3. Enter the email address or domain and Save.

 

You can also add an email to the Safe sender list by opening it and clicking 3 dots in the upper right corner.

Microsoft Outlook (desktop)

1. Navigate to the Home tab
2. Click on Junk > Junk E-mail Options
3. Select Safe Senders.
4. Add the email address and click ok.

Yahoo! Mail

Click on 3 dots on the top of the email and add Sender to Contacts. That’s it!

ProtonMail

If you are using secure email from ProtonMail and you are not receiving emails from senders you want, you can do a couple of things:

1. Adding a sender to contacts

2. Add an email address to your Allow list

3. Navigate to Settings > Go to settings > Filters > Spam filters

That’s it! Now any email from us and your favorite senders will be delivered to your inbox. Hurray!