This software is superb. I have the paid versions and a number of related products. Very versatile. The support is mentioned a lot in feedback. I can confirm it’s amazing – and I had some demanding uses for the forms. Any bugs are fixed rapidly and updates are very frequent. You can tell these guys really care about their products and are striving to be the best they can be.
I have been using Ninja forms for years now and lately I have experienced a problem. I contacted the support fearing to have to wait for days… But this support team is a great one: a human welcome, a real concern for my problem, a will to help (although my problem was specific), and the skills to succeed. Thank you everybody!
I have tried many others and Ninja Forms is by far the best as it is easy to implement and has all the features (and then some) that we need to create high quality / great looking email forms that also let us track our AdWords conversions!!! Also I received excellent support when asking for a feature request after I discovered our forms need to be sending via SMTP and they already have suggested solution … again easy and free! Thank You! Thank You! Thank You!
This is an excellent plugin for contact forms. I used Contact Form 7 before, but this plugin in so much better. It give you a lot more functionality and flexibility. Super easy to use and style to your website.
The team at Ninja Forms is fantastic as well. I had a problem with receiving admin emails and they diagnosed and solved it right away. The response time is less than 5 minutes most of the time and just a few hours otherwise. Very knowledgeable and helpful. A pleasure to work with.
I was a little apprehensive in buying this plug-in. I know enough code to be dangerous and thought gosh I don’t need that I can make forms no problem. However, writing code was a reason to put off work. So eventually I tested several similar plug-ins before arriving at Ninja Forms. Realized Ninja forms does so much more than just simple forms. I can create all kinds of conditional forms, users can save their progress, track their progress, upload files, the sky is the limit. This plug-in since has literally TRANSFORMED my business. I can now send my new client application to people who fill it out online and it get’s emailed to myself and my team to start work. All AUTOMATICALLY with Ninja Forms. I bought the developer pack at $300 and change just because I figured I’d need it for several of my websites. It has literally saved me from having to hire a couple employees. This is a life changing plug-in for me.
As a developer I love how easy it is to customize Ninja Forms. It’s built in a modular form so at any point you can inject your own programming and change the output. If you need to add a hook for some custom logic you can suggest it on GitHub or send a pull request yourself and it will quickly be merged into the main plugin. All round there isn’t a better form plugin for developers or anyone really.
Ninja Forms is a superb forms platform and a model citizen that other plugin developers should strive to equal and follow.
Having investigated all the major brands Ninja forms was the only one which gave me the features I needed. The save progress is simple and so powerful because you can interact with the user as they save their progress, something which was essential for my project.
Of course with every plugin you come across hurdles and that’s when I was really glad I purchased Ninja forms. The support has been fantastic, responsive, knowledgeable and just generally really keen to help me solve my problem.
That’s a 5 star plug-in for me.