The term “web form” may remind you of simple contact forms, but their use extends far beyond that. Web forms bolster every aspect of your brand, from marketing to customer service to payments. You can create forms for:
- Surveys
- Event RSVPs
- Payments or donations
- User logins
- Password resets
- User profiles
- Job applications
- And more!
Unless you’re a developer who has plenty of time to make forms from scratch, you’ll want a form-building plugin for WordPress — like Ninja Forms!
Ninja Forms is one of the best, most user-friendly form builders out there. Of course, we have plenty of competitors, including Gravity Forms, WPForms, and Contact Form 7. There’s also Jotform.
Jotform is another high-quality consideration, but what’s the best choice between Ninja Forms vs. Jotform? Read on to find out.
Ninja Forms
Ninja Forms is the embodiment of the term “beginner friendly.” Our drag-and-drop interface means you can start designing and publishing forms in minutes, not hours — and you don’t need any web design or coding skills to do so. If you’d rather not build your own form, no problem! Simply choose one of our many templates.
We’re a freemium product, meaning our core plugin costs absolutely nothing. It comes with a solid set of free features plus unlimited form creation and submission. If your form needs are pretty simple, our free plugin is a fantastic solution.
If you have more complex form needs, we’ve got you covered there, too. Our affordable membership plans include an array of premium features like conditional logic and file uploads, plus third-party integrations for payments, customer relationship management (CRM), email marketing, productivity, and more. Even more exciting, we offer a unique single add-on option, allowing you to pick and choose the features you’d like.
Ninja Forms also has incredible customer service via documentation, articles, videos, and a dedicated support team — available even to free users!
Jotform
Jotform is another excellent WordPress form builder. Like Ninja Forms, it has a simple drag-and-drop style plus pre-made templates to choose from, so you don’t need advanced technical skills to use Jotform.
Jotform’s basic plan is free, though this includes limited form creation, submissions, and views. For a more premium experience, Jotform offers four paid packages (including a customizable Enterprise plan) with scaling benefits.
When it comes to features and integrations, Jotform doesn’t disappoint. Their many features enhance form styling and performance, and they also enable better collaboration, productivity, and analytics. Jotform also has many third-party integrations with companies like PayPal, Hubspot, Google, and more.
This form builder gives users several avenues for support and troubleshooting, including an active forum, user guides, videos, and dedicated customer service. Answers are never out of reach with Jotform.
Ninja Forms vs. Jotform
It’s clear that Ninja Forms and Jotform both have a lot to offer, but which WordPress form builder is right for you? There are a few crucial areas to explore before you can make an informed choice.
Freemium Option
Unlike other form builders out there, both of these brands offer free options.
Ninja Forms’ free plugin has limited features but no limit on the number of forms you can create or the forms users can submit. Inversely, Jotform’s free plan includes all of its features but very limited (five) forms and submissions. There’s even a cap on form views!
While it’s nice to have access to any feature you want, only being able to create up to five forms is very restricting, so Ninja Forms is a better free option for unlimited, albeit basic, forms.
Pricing
Price is a big concern when choosing a new digital product for your brand. In a Ninja Forms vs. Jotform comparison, which tool is more cost-effective?
The short answer: Ninja Forms! As for the long answer:
Both form builders have four pricing plans to choose from depending on your needs.
As you can see, Ninja Forms is the cheaper option. Besides the free core, membership plans are starting at $99/year and renewing at the same price. The cheapest plan from Jotform is $34/month — after just three months, users will have already spent more on Jotform than they’d spend on Ninja Forms in an entire year.
But the Ninja Forms pricing wins don’t stop there. What if you want a feature that isn’t included in the core plugin, but you don’t need all of the features available in the paid plans? That’s where our add-ons become a huge benefit. Customers are always welcome to purchase features as individual add-ons without committing to a full membership. This makes Ninja Forms both cost-effective and fully flexible to user needs.
Features and integrations
Ninja Forms and Jotform are both feature-rich form builders with all the tools you need to build functional, stylish forms that boost engagement. No matter which option you choose, you’ll have access to templates, conditional logic, email notifications, advanced date pickers, front-end posting, save progress, and beyond.
Third-party integrations are another consideration when choosing a form builder, as you’ll probably want to use forms in tandem with programs like Slack, PayPal, and MailChimp. Once again, Ninja Forms and Jotform are neck-and-neck in this category, offering integrations such as:
- CRMs: HubSpot, Salesforce, Insightly
- Email marketing: Mailchimp, Constant Contact, Emma
- Payments: PayPal, Stripe, Authorize.net
- CRMs: HubSpot, Keap, Zendesk
- Email marketing: Mailchimp, ActiveCampaign, GetResponse
- Payments: Venmo, Stripe, CashApp
These are just a few of the options from Ninja Forms and Jotform. They have many common integrations and a few unique ones. Additionally, both companies offer Zapier integrations, allowing you to connect your forms to any third-party tool via “Zaps.”
Ninja Forms vs. Jotform: The verdict is in
Between two great form builders, there’s one clear winner: Ninja Forms!
While both brands are beginner-friendly and offer many valuable features and integrations, Ninja Forms takes the lead for its unlimited free forms, cheaper membership plans, and unmatched flexibility with individual add-ons.
Install Ninja Forms today to better connect with your customers, clients, and site visitors. And, be sure to consider our risk-free membership plans, all of which come with a 14-day, money-back guarantee.
